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- OEM/ODM unit Support Policy – response to end customer inquiry
- Driverless & Bootable NVMe RAID Solutions for Industrial Applications
- HighPoint Marvell OEM/ODM Services
- Customer reports they are unable to return the RMA unit due to system/scheduling issue
- Beta software release Customer Feedback Request
- Customer use a SansDigital Enclosure (port-multiplier support)
- RMA Rejection Notice – RMA is refused due to customer’s unauthorized alteration or modification of product.
- HighPoint Custom Design & Engineering Services for OEM/ODM Clients
- Why do I need to provide log files or screenshots when requesting an RMA?
- Standard Support Response – Custom Linux Driver ETA for uncommon/non-standard distribution.
- HighPoint RAID Management Suites
- Customer asks how to recover RAID 5 or 6 array after updating the driver.
- Customer is using a third-party Enclosure (or needs port-multiplier support).
- How to request software downloads for EOL product.
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