SSD7505 troubleshoot performance drop dramatically issue

Written by Support Team

Updated at November 18th, 2020

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Title	KB-P- ASK-corp SSD7505-
Applicable Products	SSD7101A/SSD7120/SSD6540/SSD6540M/ SSD7180/SSD7184/SSD7140/SSD7104//SSD7110/ SSD7103/SSD7202/SSD7505/SSD7540
Key Word	Performance , Samsung 980 Pro, Windows10
Phenomenon	Update Windows 10 Pro Ver 20H2 from 2004, performance degradation.
Analysis	Not set the system power supply to High Performance; SSDs are overheated in the operating environment; BIOS unknown Settings;
Knownhow& wordaround	Improve user performance: Set the system power supply to High Performance; The format operation is performed before each performance test. CMOS can be cleared to reset the BIOS. If CMOS clean up, performance cannot be improved, relevant information needs to be collected: HWinfo; WEBgui Physical, Events, and SHI page screenshots; Single disc performance.

Subject：SSD7505 RAID0 performance on Windows 10 test report

User environment

Motherboard	ASUS ROG STRIX Z390-I GAMING Intel Z390 Mini ITX M/B https://rog.asus.com/jp/Motherboards/ROG-Strix/ROG-STRIX-Z390-I-GAMING-Model/
CPU	Core i9-9900K
Memory	8GB x2
GPU	Intel UHD 630
OS	updated Windows 10 Pro Ver 20H2 from 2004
HPT Card	SSD7505(SSD7101A-1)
HDD	Samsung 980 Pro 500GB*4
RAID	Bootable RAID 0(DATA RAID0)
Tools	Benchmark: Crystal DiskMark 7.0 x64 https://crystalmark.info/en/2019/10/31/crystaldiskmark-7-0-0/
Problem description	The user operated the above configuration on Windows 10 Pro Ver 2004, the performance was Read/ Write 14,000MB/s / 12,700MB/s. And updated Windows 10 Pro Ver 20H2 from 2004, the performance was Read/ Write 890MB/s / 880MB/s.

HPT’s Test Lab test environment

Motherboard	ASUS PRIME Z390-A
CPU	Intel Core i7-9700K CPU@3.60GHz
Memory	8GB
OS	Windows10 Pro Ver 2004(19041.572)	Windows10 Pro Ver 20H2(19042.508)
HPT Card	SSD7505/SSD7101A-1
HDD	Samsung 980 Pro 1T*4
RAID	Bootable RAID 0/Data RAID0
Tools	Crystal DiskMark 7.0.0 x64
UEFI	https://highpoint-tech.com/BIOS_Driver/NVMe/SSD7505/SSD7505_UEFI_v1.1.7_2020_05_14.zip
Driver	SSD7505: https://highpoint-tech.com/BIOS_Driver/NVMe/SSD7505/HighPoint_NVMe_G5_RAID_Windows_StorPort_v1.2.19.0_2020_07_21_HLKSIGNED.zip SSD7101A-1: https://www.highpoint-tech.com/BIOS_Driver/NVMe/HighPoint_NVMe_Windows_Storport_HLK_v1.3.16.0.1_2020_05_12.zip
WebGUI	https://www.highpoint-tech.com/BIOS_Driver/HRM/Windows/RAID_Manager_Win_v2.13.3_18_03_16.zip
BootRAID Windows Installation Guide	https://highpoint-tech.com/PDF/NVMe/SSD7500/SSD7505/SSD7540_SSD7505_SSD7103_SSD7202_Boot%20RAID%20installation%20Guide%28Windows%29-v1.01_20_10_16.pdf

Test steps
Connect the motherboard, SSD7505 with 4 Samsung980 PRO, USB flash drive, and the system drive equipped with DVD to build the test environment;
Refer to the Boot RAID Windows Installation Guide to install Windows 10 Pro Ver 2004;
After entering the system, set the system power supply to High Performance:

Control PanelHardware and SoundPower Options

Open the Crystal DiskMark, default parameters to test RAID0 (C:) performance;
Comparative verification:
Replace the system with Windows 10 Pro Ver 20H2 and repeat steps 2)~4);
Install Windows 10 Pro Ver 20H2, use four Samsung980 Pro to create DataRAID0, and then test its read and write performance using test tools;
Comparative verification:
Replace the controller with SSD7101A-1 and repeat step 6).

Test results

Number of tests：2	SSD7505 BootRAID0	SSD7505 DataRAID0	SSD7101A-1 DataRAID0
Windows10 Pro Ver 2004(19041.572)		\	\
Windows10 Pro Ver 20H2(19042.508)

Test conclusions
Since the user is using I9 processor and we are using I7 processor, the performance of the read HPT’s Test Lab tested cannot reach 14,000MB/s, which may be related to CPU.
Using the above test environment, the problem of a sudden drop in user performance cannot be repeated.

performance samsung 980 pro windows10