Unauthorized Reseller warnings and RMA rejection
Written by Support Team
Updated at January 13th, 2021
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Customers should only purchase HighPoint products and solutions from an authorized reseller or distribution channel, or directly from us via the HighPoint Store.
https://highpoint-tech.com/USA_new/service_where.htm
Note, products purchased from an unauthorized reseller or distributor may have been previously used or modified, and may not be in working order. As we can neither certify the condition nor history of product offered by these resellers, such purchases are not covered by our Warranty policy. In addition, RMA requests for these items will not be honored.
For more information, please review our Warranty Policy: https://highpoint-tech.com/USA_new/support.htm