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We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

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eStore

  • What is the cutoff time for same day shipment?
  • Can I be exempt from tax?
  • I am in the EU, do I need to provide an EORI number or tax ID number?
  • Can I use my own Shipping Account?
  • How long does it take for HighPoint to process an eStore order?
  • Does HighPoint ship to my location?
  • Is a PayPal account or registration required to purchase from the HighPoint eStore?
  • Can I use a credit card to purchase HighPoint products?
  • HighPoint eStore Delivery ETA
  • How do I cancel an order placed on HighPoint’s eStore?
  • How do I grant HighPoint permission to access my shipping account?
  • What is an import tax ID, which countries will require it, and what are alternatives?
  • Why is a transaction fee required for making a payment on the estore or receiving a refund?
  • Does the HighPoint eStore accept prepaid gift cards?
  • Why do I get a “declined” error message when attempting to pay with a prepaid gift card?

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