macOS – the HighPoint RAID driver is not loading
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- Workaround Issue
The HighPoint RAID controller’s device driver is not loading under macOS. How do I resolve this?
If you encounter this problem while using a HighPoint RAID solution with macOS, please submit a new Support Ticket using our Online Support portal, and provide the following information:
- Use the WebGUI’s Diagnostic tool to generate a set of logs and information files.
- Which device driver version was installed?
A video tutorial is available here.
Note: Your Personal/Business Data is Safe. HighPoint’s “1-Click" diagnostic feature only collects information related to the product’s hardware and software environment. This data will only be used to troubleshoot technical support issues submitted by customers, and will not be used to identify or track customer activity.