Slow Performance in macOS
Written by Support Team
Updated at February 6th, 2023
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I am using a HighPoint RAID Solution with macOS. The performance of the disk or RAID array is slower than expected. How can I resolve this?
If you encounter this problem while using a HighPoint RAID solution, please submit a new Support Ticket using our Online Support portal, and provide the following information:
- Use the WebGUI’s or CLI’s Diagnostic tool to generate a set of logs and information files.
- A link to the application you are using to test performance.
- A copy of the scripts you used to test performance
A video tutorial is available here.
Note: Your Personal/Business Data is Safe. HighPoint’s “1-Click" diagnostic feature only collects information related to the product’s hardware and software environment. This data will only be used to troubleshoot technical support issues submitted by customers, and will not be used to identify or track customer activity.