Why am I not receiving WebGUI Email notifications?
Written by Support Team
Updated at October 26th, 2022
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Why am I not receiving WebGUI Email notifications?
Answer:
The reasons for the mailbox sending failure may be as follows:
1. The local machine needs to be connected to the Internet
2. The client of the mailbox needs to be set to allow third-party devices to send and receive emails
3. Check whether the server address is correct
4. Check if the password is correct
5. Make sure that you are using the latest management software
Refer to the related mail settings in P21-26 of the following link:
If you have any other concerns regarding the WebGUI Email function, please contact our sales department at sales@highpoint-tech.com.