The RAID Verification or Rebuild session suddenly stops
Written by Support Team
Updated at February 6th, 2023
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The WebGUI was in the process of verifying or rebuilding and array, but suddenly stopped on its own. How do I determine what went wrong, and what recovery options do I have?
If you experience either of these issues, please submit a request to our FAE department via our Online Support Portal, and include the following items with your support inquiry:
- The Version/Build of the Windows OS you are working with
- The output file of the WebGUI’s Diagnostic tool
A video tutorial is available here.
Note: Your Personal/Business Data is Safe. HighPoint’s “1-Click" diagnostic feature only collects information related to the product’s hardware and software environment. This data will only be used to troubleshoot technical support issues submitted by customers, and will not be used to identify or track customer activity.