Customer asks how to recover RAID 5 or 6 array after updating the driver.
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Current iterations of our RS66xxT series enclosures support RAID 0, 1/0 and JBOD configurations. The current driver versions do not support RAID 5, 6 or 50.
If you are attempting to recover a RAID 5 or 6 array with these products, please reinstall the previous copy of the driver – this should allow the enclosure’s controller to recognize your RAID configuration and rebuild. If you are unable to locate a copy of this driver, let us know.
Note: we would refrain from updating the driver in the future – future release will not restore RAID 5 & 6 support. Mac users: drivers that support RAID 5/6/50 are not supported by macOS Big Sur