Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Contact Us
  • Home
  • FAQ
  • RocketStor Series

How do I safely unplug a RAID array or disk hosted by the RocketStor 6114V or RocketStor 6124V?

Written by Support Team

Updated at March 4th, 2021

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Tutorial Videos & Installation Guides
    SSD7000 Series
  • FAQ
    FnL Product Line Determining PCIe lane assignment for your SSD7000 Controller MacOS Windows Linux SSD6200 Series Controller SSD7000 Series Controller RocketStor Series RocketRAID Series RocketU Series Motherboard Compatible Report Other Questions Standard Responses for Known Issues or Subjects WebGUI eStore
  • HPT
    Product Support Video Installation Guides Shipping Troubleshooting Video Driver Installation Video
  • Compatibility Reports
    SuperMicro w/ HighPoint Compatibility HP w/ HighPoint Compatibility Dell w/ HighPoint Compatibility Asus w/ HighPoint Compatibility Gigabyte w/ HighPoint Compatibility
  • Performance Report
  • FAQ
  • Workaround Issue
+ More

How do I safely unplug a RAID array or disk hosted by the RocketStor 6114V or RocketStor 6124V?

 

Unplugging a RAID Array

 

Windows

 

1. Open Disk Management and select the RAID Array that need to be removed.

2. Right-click the RAID Array Disk that needs to be removed, and click Offline

3. Open the WebGUI, and click the Advanced Config. Tab. Locate the RAID Array that you wish to remove and click the Maintenance button.

4. Click the Unplug button:

 

5. The array can be safely removed from the system after the following message is displayed:

6. Open Disk Management to confirm that the RAID Array’s Disk has been ejected.

 

7. Power off the RS6114V or RS6124V enclosure and unplug the USB cable from the host system.

 

 

 

Mac

1. Open Disk Utility and select the RAID Array that need to be removed.

2. Right-click the RAID Array that you wish to remove and click Eject:

3. Open the WebGUI, and click the Advanced Config. Tab. Locate the RAID Array that you wish to remove and click the Maintenance button.

4. Click the Unplug button:

5. The array can be safely removed from the system after the following message is displayed:

 

 

6. Open Disk Utility to confirm that the RAID Array Disk has been ejected.

7. Turn off the RS6114V or RS6124V power switch and unplug the USB cable from the Mac.

 

Troubleshooting

The RAID array fails to Unplug

If you are unable to unplug a device or array, and the following message is displayed:

Solution:

Make sure that the array/drive is not being accessed or written to; close any open windows, files or applications that are using the drive or array.

Once confirmed, try using the Unplug option again.

 

rs6124v rs6114v webgui unplug

Was this article helpful?

Yes
No

Related Articles

  • RocketRAID & RocketStor Driver Installation Troubleshooting Guide (Windows)
  • Why HPT Thunderbolt Devices WebGUI Connection Failure in Windows
  • Why does one of my RocketStor enclosures not displayed by the RocketStor WebGUI?
  • What kind of PCIe cards can I install into the RS6661A?

Copyright 2023 – HighPoint Technologies, Inc..

Knowledge Base Software by Helpjuice

Definition by Author

0
0
Expand