OEM/ODM unit Support Policy – response to end customer inquiry
- Tutorial Videos & Installation Guides
FnL Product Line Determining PCIe lane assignment for your SSD7000 Controller MacOS Windows Linux SSD6200 Series Controller SSD7000 Series Controller RocketStor Series RocketRAID Series RocketU Series Motherboard Compatible Report Other Questions Standard Responses for Known Issues or Subjects WebGUI eStore
- Compatibility Reports
- Workaround Issue
We apologize for any inconvenience, but we are unable provide support for this product. Based on the provided product/part number and Serial Number, we have determined that this particular unit is not a HighPoint Technologies, Inc. retail product. It was manufactured for an OEM/ODM customer. Due to our business contract with this customer, all end-customer support inquiries must be directed to the OEM/ODM partner.