System is stuck on the UEFI loading screen
Written by Support Team
Updated at November 17th, 2022
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I am using a HighPoint a HighPoint RAID solution with a motherboard or computing system with a UEFI BIOS. The system won’t boot – it seems to be stuck on the screen that displays UEFI information. How can I resolve this?
If you encounter this problem, please open a new support case and provide the following:
- A screenshot or video of the error message.
- Remove any hosted by the HighPoint RAID Solution. Does this allow the system to boot normally?
A video tutorial is available here.