The RAID Verification or Rebuild session suddenly stops
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
- Tutorial Videos & Installation Guides
FnL Product Line Determining PCIe lane assignment for your SSD7000 Controller MacOS Windows Linux SSD6200 Series Controller SSD7000 Series Controller RocketStor Series RocketRAID Series RocketU Series Motherboard Compatible Report Other Questions Standard Responses for Known Issues or Subjects WebGUI eStore
- Compatibility Reports
- Workaround Issue
The WebGUI was in the process of verifying or rebuilding and array, but suddenly stopped on its own. How do I determine what went wrong, and what recovery options do I have?
If you experience either of these issues, please submit a request to our FAE department via our Online Support Portal, and include the following items with your support inquiry:
- The output file of the WebGUI’s Diagnostic too
A video tutorial is available here.
Note: Your Personal/Business Data is Safe. HighPoint’s “1-Click" diagnostic feature only collects information related to the product’s hardware and software environment. This data will only be used to troubleshoot technical support issues submitted by customers, and will not be used to identify or track customer activity.