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    SSD7000 Series
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Other Questions

  • OEM/ODM unit Support Policy – response to end customer inquiry
  • How to set up WebGUI Email notification
  • RMA Rejection Notice – RMA is refused due to customer’s unauthorized alteration or modification of product.
  • Unauthorized Reseller warnings and RMA rejection
  • Use third-party tools (HWInfo & smartmontools ) to obtain hardware information
  • Can I Install an SSD7000 x16 card into a Motherboard x16 PCIe Slot running at x8 lanes or electrical x8 lanes?
  • Which HighPoint Controller support DVD/ATAPI/Tape devices?
  • Do I need to install the WebGUI for HighPoint RocketRAID or SSD7000 Series controllers?
  • Can I use existing HDD/SSD/ NVMe SSD with HighPoint SSD7000, RocketRAID, or RocketStor series products?
  • How do I start the CLI management software for the SSD7000 series controller in Linux?
  • RS6661A-NVMe, SSD7101A-1 – Fan Control for macOS
  • How to request software downloads for EOL product.
  • Definitions for common array/disk status in the WebGUI and CLI
  • Beta software release Customer Feedback Request
  • Can I use third party storage enclosures with HighPoint controller cards?
  • I live in Canada. Does the product pricing on the HighPoint eStore include duties and taxes? If not, how do I cover these costs?
  • How to set up WebGUI Email notification
  • Why do I need to provide log files or screenshots when requesting an RMA?
  • How can I check the status of my RAID array?
  • I have rebuilt or recovered my RAID array, but the volume is still not accessible. How can I resolve this?
  • Do HighPoint RAID controllers support mixed drive configurations?

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